Account & Billing
- CLO Account Integration User Guide
- I have a verification issue. What should I do?
- CLO Alumni Discount: Supporting Your Transition to the Professional World
- Self-Service Refunds Within 24 Hours of First Billing After Free Trial
- Change Email from CLO-SET
- How can I change or reset my password on CLO Web and the Software?
- How to enable Auto-pay or E-mandate: Applicable for users with Indian Bank Accounts and Cards.
- Payment failure notification
- How to successfully make payments: Applicable for the users with Indian Bank accounts & Cards.
- How can I delete my account?
- I forgot my license ID and password. (CLO below 2024.0)
- Can I change my ID or email address?
- I cannot log in. What should I do?
- How can I update my billing information?
- How can I change my payment method?
- Does CLO offer refunds?
- [Important Notice] Payment restrictions on Russia and Belarus
- Why do I have to pay tax?
- Can I receive my invoice?
- Can I change my subscription plan?
- Can I cancel my subscription?
- What payment methods are available?
- Can I suspend my subscription period?
- How can I check my payment history?
- Can I use my subscription offline?
- I deleted my account. How can I reactivate my account?
- How often will I get updates to my subscription?