Question
How can I change or reset my password on CLO Web and the Software?
Answer
To change or reset your password, go to the Account page on CLO website.
How to reset your password varies depending on the version of your software. Please select your option below:
CLO version 2024.0 and above
Please click on the 'Change Password from CLO-SET' button on the Account page, and you will be redirected to the 'My Page' section of CLO-SET, where you can change your password.
CLO version below 2024.0
Please click on the 'Reset password' button in the CLO License Password box on the Account page.
* If you have CLO-SET account and are using a version of the software below 2024.0, your license password will not be synchronized with the password of your CLO-SET account.
Forgot my password
If you are already a member of CLO-SET, please follow the indicated guideline below:
- Please sign in with CLO-SET option.
- Then, click on the 'Forgot your password?' button.
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Enter an email address to receive a link to reset your password.
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Check your email and follow the directions indicated in the email.
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Navigate to the sign-in page on CLO website.
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Click on the "Forgot your password?" button.
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Enter an email address to receive a link to reset your password.
- Check your email and follow the directions indicated in the email.
* If you are unable to access your email to reset your password, please reach out to CLO via Contact Us page.
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