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CLO 헬프센터

어떻게 도와 드릴까요?

I need bigger sizes!

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  • azzorti

    hello

     

    try to modify the order in which the measurements appear, don't just put the chest measurements, try to add back width and chest width measurements, maybe this can help you.

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  • US Designer Support

    Hi massif

    We spoke with our Avatar team about this issue. It looks like there is a bug within the 2024.1 versions avatar editor which the team is aware of and actively in the process of fixing. In the meantime we recommend installing 2024.0 to create the larger sized avatar.

    Please see below images where our team had success in creating the avatar size in 2024.0. 

    azzorti is also correct that the order that you input the measurements is important. 

    Please also know as an Enterprise User you should be reaching out directly to your CLO Designer for direct assistance

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  • c6c9adaa1b090422799d

    I'm working in version 2025.0 and am still having the same issue trying to create a men's size 62 & 64

    0
  • US Designer Support

    Thank you for your comment. The CLO Community forums has been moved to CONNECT. For assistance please repost your question there.

    0
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