US Designer Support

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  • US Designer Support님이 에 댓글을 입력함

    1. 커뮤니티
    2. Q&A
    3. Rendering animation start frame issues

    Hi yyuroshi It does look like your screen is a little small which is cutting off the Start and End frame text boxes which are how you set those (not what you mention above with the arrows or slider...

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    1. 커뮤니티
    2. Q&A
    3. Version 2024.2.160 not compatible with faceless mannequin avatar or

    Hi Jodi-Ann Fowler We just tested on our end. We have no issues opening any of the CLO V2.1 mannequin avatars. Are you opening the .avt file version? How are you opening the file. You may find it e...

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  • US Designer Support님이 에 댓글을 입력함

    1. 커뮤니티
    2. Q&A
    3. Kids avatar editor

    Hi There. It does not look like you have an active CLO subscription and are also using a very old version of CLO. We would recommend first upgrading to the most recent version of CLO 2024.2. If you...

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  • US Designer Support님이 에 댓글을 입력함

    1. 커뮤니티
    2. Q&A
    3. avatar editor

    Hi There. It does not look like you have an active CLO subscription and are also using a very old version of CLO. We would recommend first upgrading to the most recent version of CLO 2024.2. If you...

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  • US Designer Support님이 에 댓글을 입력함

    1. 커뮤니티
    2. Q&A
    3. Bad Mesh from clo to blender

    Hi. Your ID is lilsausje but there is no license attached. Are you using another persons ID? Or a schools ID? All we can see is that you had a Free trial in February Are you bringing in Cloth OBJs ...

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    1. 커뮤니티
    2. Q&A
    3. Bad Mesh from clo to blender

    Hi lilsausje There is no ID under the name afmiai. Can you please double check But also if the garment is an OBJ and not made in CLO what is the purpose of using CLO? Also, if the garments are not ...

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  • US Designer Support님이 에 댓글을 입력함

    1. 커뮤니티
    2. Q&A
    3. Download

    Hi c0c300fce853b49c882c It does not look like you have gone through the full sign up process to be able to download the Trial. Please see instructions HERE. If these do not work please post ant err...

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    1. 커뮤니티
    2. Q&A
    3. Fabric does not change in 3D window

    Hi. That is great that you figures it out. It does looks like there may be an issue with your CLO license subscription please reach out to our team directly on our Contact Us page HERE so we can as...

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    1. 커뮤니티
    2. Q&A
    3. Fabric does not change in 3D window

    Hi There. Can you please share a screenshot that clearly shows both the 2D and 3D screens as well as the Fabrics Property Editor. We can then take a look to see what may be happening

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    1. 커뮤니티
    2. Q&A
    3. Garment Disappeared in 3D view After Turning Bonding Off

    Hi. Could you please send the file to our tech support directly to look at further. https://clo3d.com/en/support/contactus

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