When registering garments for Everywear, some error related to AVAC or AVTE appears.
When registering garments for Everywear after processing every step as following the video guide, I got the below error massage. I used the Avatar from the InZoi.
' The file cannot be uploaded. Please check the followings :
AVAC or AVTE file must not be in the 3D window. '
I am new to Everywhere, so, i am very frustrated with this error that happened in the last step just before uploading.
What's the problem and how can I upload it properly?
Please give me some advice.
Thanks.
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Hi izziekim,
There is no current subscription under this username, could you let us know your ID?
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Are you taking part in the contest? If yes, that pertains to Marvelous Designer. We are unsure of how you are going about this (do you have a MD license instead?), could you please clarify?
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The ID connected to subscription is 'cnmfa3d' which is not a plan for individual.
Yes, it is for the contest and the further use as well. But, I only use CLO.
As you said, if that avatar only applies to MD, what should I do if I use CLO?
If I want to use CLO for Inzoi contest, can I ignore that error and just upload for submission?
Also, only applicable avatar should be used if i want to use Everywear for other cases, right?
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for contest support you will need to use the specific channels that were made for this. They were posted in the about competition page - https://connect.clo-set.com/contest/55
Or post to the CONNECT/CLO-SET support channels https://support.clo-set.com/hc/en-us
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