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どのようなご用件でしょうか?

Grading

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  • US Designer Support

    Hi chelym

    After adding the new avatar that is a different size and clicking the Auto Fit button does Auto Fit work? 

    Or can you please add screenshots for our reference?

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  • chelym

    A screenshot is attached. I switched to a bigger size avatar and used the Auto-fit button, but the pattern remains the same (on my 2D window). Thank you! 

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  • CLO Designers

    Hi chelym,

    Auto Fitting is working fine for me. Can you update to 2024.0.240 to make sure all build changes are taken into account, and try separately with the standard T-shirt included in the CLO library? 

    Can you show a screenshot with the 3D window simulated after running Auto Fitting? From what I can see, it doesn't appear to have done anything, also not in the 3D window. (And that would be the first instance I have come across where the garment would have changed in only one window, regarding any action in CLO. This is very unlikely, as it would be a severe "freak accident" glitch.)

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  • US Designer Support

    Hi chelym are you simulating before you click Auto Fit? IF you are please try changing the avatar, but do not simulate before hand.

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  • CLO Designers

    US Designer Support is correct. I didn't know of this issue, just learned something new :) It might appear to change for you in 3D because the garment is redraped, but it isn't actually altered in measurements (otherwise it would also change in 2D, also, it doesn't fit afterwards, which it will after auto fitting has actually run).

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  • chelym

    Thank you very much guys... here is another print screen... there is no change in the pattern (when switching to a bigger size avatar before pushing "auto fitting"). Maybe I'm doing something wrong...? Thank you! 

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  • US Designer Support

    Hi chelym

    Could you please do a screen recording of your process. You are likely missing a step, but it is hard for us to know.

    You can post a link to the screen recording here are send through our Contact us page and link this post as well so we know that it relates to above

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