US Designer Support

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Latest activity by US Designer Support
  • US Designer Support commented,

    HI There was a problem with our website when you were trying to post originally. That issue was corrected. You can of course post here. We were unaware of your earlier message to our Tech team whic...

  • US Designer Support commented,

    Hi. So we found what we believe to be your ticket. Although it came from a different ID. We recommend making sure to stay with one ID at all times. As this ID does not actually have a subscription....

  • US Designer Support commented,

    Hi c0ff85c4f0e8547dc903 Thank you for adding the video. It is not a bug. You actually need to make sure that you have a proper amount of pleats to pull. In this case you can see each sewing segment...

  • US Designer Support commented,

    Hi bzundel. Can you please specify which program you are looking to export to exactly. You mention multiple ones above. Please note that for Blender we often refer people to use Blender specific fo...

  • US Designer Support commented,

    Hi There. Which tools exactly are you having trouble with? Could you add screen shots? Only the 3D Avatar pen can make patterns in the 3D window by drawing on the avatar. All other pattern creation...

  • US Designer Support commented,

    you can definitely create inflatables in CLO. Just using pattern pieces and the addition of Pressure once they are sewn together. But there are no current tutorials I believe about this specific topic

  • US Designer Support commented,

    Hi There! If you are new to CLO we may recommend taking a look at our new CLO Academy which has a great beginner series HERE this will help you to build a strong foundational knowledge of CLO For t...

  • US Designer Support commented,

    Hi domenicbr Can you possibly please send us a screen recording of this as we are unable to recreate this on our end. Please send through our Contact Us page HERE. If it is too large please use a w...

  • US Designer Support commented,

    Hi There. WE do have an article about the Tool on our website HERE. This is the best way to see how the tool is intended to be used. From there if you need further help we recommend adding images w...

  • US Designer Support commented,

    joaoferreira . In future you will need to add the or mention the paid ID then. Otherwise since we do have multiple people answering here they may not know. If you are working with a company they sh...