Boyoon

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Hi, this is Boyoon.

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Articles

Recent activity by Boyoon Recent activity Votes

  • Self-Service Refunds Within 24 Hours of First Billing After Free Trial

    1. FAQ
    2. Account & Billing

    CLO offers self-service refunds under specific conditions.If you're an individual user, you may request a refund within 24 hours of your first billing after the free trial ends. During this 24-hour...

    • Boyoon
    • Updated
    • 3 followers
    • 0 comments
    • 3 votes

  • Change Email from CLO-SET

    1. FAQ
    2. Account & Billing

    Objective Understand how to change your email address, and the following implications of changing your account email. Change Email vs. Email Switching Ground Rules for Change Email Change Email G...

    • Boyoon
    • Updated
    • 4 followers
    • 0 comments
    • -2 votes

  • How can I change or reset my password on CLO Web and the Software?

    1. FAQ
    2. Account & Billing

    QuestionHow can I change or reset my password on CLO Web and the Software? AnswerTo change or reset your password, go to the Account page on CLO website.How to reset your password varies depending ...

    • Boyoon
    • Updated
    • 2 followers
    • 0 comments
    • 1 vote

  • CLO Account Integration User Guide

    1. FAQ
    2. Account & Billing

    *This FAQ is intended for existing CLO users.   Objective Access all CLO Virtual Fashion services using a single email account.   This FAQ will cover the updates and changes to login methods for CL...

    • Boyoon
    • Updated
    • 4 followers
    • 0 comments
    • -2 votes

  • Why am I unable to log in to Help Center on iOS devices (or in the Safari app)?

    1. FAQ
    2. Quick Help

    Q: Why am I unable to log in to Help Center on iOS devices?   A: Sometimes users encounter login issues when accessing the Help Center on their iOS device or using Safari. These issues are caused b...

    • Boyoon
    • Updated
    • 0 followers
    • 0 comments
    • -8 votes

  • CLO Under System Maintenance

    1. FAQ
    2. Others

      CLO system maintenance is carried out to provide a seamless service for all of our users. Usually the entire process takes on average an hour.    What will be affected by system maintenance? Duri...

    • Boyoon
    • Updated
    • 1 follower
    • 0 comments
    • 17 votes

  • Emails from CLO are filtered as spam by Gmail.

    1. FAQ
    2. Quick Help

    Question Emails from CLO are filtered as spam by Gmail.   Answer If you did not receive emails from CLO including the invoice and reply for your inquiry, and later found the emails in your spam f...

    • Boyoon
    • Updated
    • 0 followers
    • 0 comments
    • 2 votes

  • How can I delete my account?

    1. FAQ
    2. Account & Billing

    Understand how to delete account on CLO. Delete account after unsubscribing current license/plan Delete account immediately    Details   1) Delete Account after unsubscribing current licenses   1...

    • Boyoon
    • Updated
    • 0 followers
    • 0 comments
    • -18 votes

  • Can I change my ID or email address?

    1. FAQ
    2. Account & Billing

    Question Can I change my ID or email address?    Answer With the integrated CLO-SET account, auto-generated IDs cannot be changed. Instead, users will need to log in using the 'Sign-in with CLO-SE...

    • Boyoon
    • Updated
    • 1 follower
    • 0 comments
    • 6 votes