CLO TechSupport

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Activity overview

Latest activity by CLO TechSupport

  • CLO TechSupport created an article,

    1. Manual
    2. Install / Run

    How to uninstall CLO completely

    In the process of Live Update or alternately using multiple CLO versions, various files and settings that make up the CLO software may be damaged, causing the CLO software to not operate normally. ...

    • CLO TechSupport
    • Updated
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    • -1 votes

  • CLO TechSupport created an article,

    1. Manual
    2. Install / Run

    Corporate Firewall Setup and Whitelisting CLO Endpoints

    Applicable for: Enterprise users who using corporate firewall and whitelisting policies First, make sure you have corporate firewalls and whitelisting policies in place on your network systems. Ple...

    • CLO TechSupport
    • Updated
    • 60 followers
    • 0 comments
    • 47 votes

  • CLO TechSupport created an article,

    1. Manual
    2. Install / Run

    Proxy Setup for CLO Software Login

    Applicable for: Enterprise users who using CLO 6.2 or later First check whether your company's network system is running a proxy server or a service acting as a proxy. If you are not using a proxy,...

    • CLO TechSupport
    • Updated
    • 7 followers
    • 0 comments
    • -4 votes

  • CLO TechSupport commented,

    1. Community
    2. Q&A
    3. Crashing when opening zprj file

    mazhukina Please send us your project file via https://www.clo3d.com/contact. If the file size exceeds 20MB, please send it to Google Drive or WeTransfer.

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  • CLO TechSupport commented,

    1. Community
    2. Q&A
    3. 3D CLO 프로그램이 열리지 않습니다.
    Official comment

    sumiclo 안녕하세요, 컴퓨터 세팅 상태를 봐야 정확한 원인과 해결책을 알 수 있을 것 같습니다. 여기 마이크로소프트 링크 참고하셔서 사용하고 계신 컴퓨터에서 dxdiag.txt 파일을 생성하셔서 기술 문의 페이지에서 연락주세요. CLO 기술문의는 아래 링크에서 가능합니다. 문의 타입을 "기술문의 (technical support)" 로 해주세요....

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  • CLO TechSupport commented,

    1. Manual
    2. Install / Run
    3. CLO system requirements (February 2023)

    @janechain9 M1-chip macs are supported in the same way in terms of functions, and in terms of performance, they tend to be faster than existing Intel-chip macs.

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  • CLO TechSupport commented,

    1. 메뉴얼
    2. 설치 / 실행
    3. CLO 시스템 요구사항 (2023년 2월)

    @yskim2 M1 맥에서 CLO 잘 동작합니다. 튜토리얼 카피 수준이 아닌 실제 업무 레벨이라면 RAM은 최소 16GB 이상 권장합니다. 어플리케이션 1개, 또는 최소한으로 유지하면서 작업하는 스타일이라면 16GB 면 적당할 것 같고, Adobe 어플리케이션들, 브라우저 등등 여러 어플리케이션 동시에 켜놓고 작업하는 스타일이라면 32GB 필요할 겁니다.

  • CLO TechSupport commented,

    1. Manual
    2. Install / Run
    3. CLO system requirements (February 2023)

    @Fredrik CLO team have been tested the Quadro RTX 6000 and Quadro RTX 5000 respectively and they show great performance in CLO rendering. In fact, they are based on the same architecture, and there...

  • CLO TechSupport commented,

    1. 메뉴얼
    2. 설치 / 실행
    3. CLO 시스템 요구사항 (2023년 2월)

    @kkk0606k 네, 잘 동작합니다. RTX 3000 시리즈가 현재 가장 좋은 성능을 내는 그래픽카드 입니다. 참고로 Nvidia 웹사이트에서 사용하는 제품에 맞는 최신 드라이버를 다운로드하고 설치하세요.

  • CLO TechSupport commented,

    1. Manual
    2. Install / Run
    3. CLO system requirements (February 2023)

    @youthm006 Definitely you have a great computer system, but it seems that you're dealing with super heavy project file. Please file a ticket via https://www.clo3d.com/contact?field=technical Thanks...