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CLO TechSupport

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Latest activity by CLO TechSupport
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    CLO TechSupport created an article,

    Deactivate CLO in website

    1. Manual
    2. INSTALL / RUN

    Applicable for: 5.0 and later CLO product type: StandAlone Onlineauth only   Problems Worked with CLO on office computer and try to log in to CLO with home computer, it says that it is already in ...

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    CLO TechSupport commented,

    1. Manual
    2. 설치 / 실행
    3. CLO 시스템 요구사항 (상세버전 2021년 2월)

    @groove36 최신 iPad 의 하드웨어 자체는 매우 좋습니다만, OS 가 다릅니다. iPad는 별도의 iPadOS 에서 동작합니다. 그리고 CLO 는 macOS 와 Windows 만 지원합니다.

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    CLO TechSupport created an article,

    System requirements for CLO software (Feb. 2021)

    1. Manual
    2. INSTALL / RUN

    Applicable for: September 2020 release (version 5.2.382) and later More details: CLO system requirements in detail System requirements for CLO software Operating System Microsoft Windows 10 (64...

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    CLO TechSupport commented,

    1. Community
    2. Q&A
    3. Need help for Saving Animation!!

    Hi Jan, We received your inquiries through the official support channel, and secured your problem file as well. When analysis done, we will tell you how to solve it. Regards,

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    CLO TechSupport commented,

    1. Community
    2. Q&A
    3. Sofware Log in ID window does not recognise touchtype

    This is because CLO software is not optimized for touch-type devices such as your MS Surface laptop. If possible, please use hardware keyboard and 3-button mice. See also: https://support.clo3d.com...

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    CLO TechSupport commented,

    1. Community
    2. Q&A
    3. cant find clo in the performance preferences, graphics card settings

    CLO software utilizes only the CPU or Nvidia CUDA for GPU acceleration when running simulation and rendering. GPU acceleration on AMD graphics cards is not supported. Therefore, there is no related...

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    CLO TechSupport commented,

    1. Community
    2. Q&A
    3. "Cant be opened because Apple cannot check it for malicious software

    CLO is not a malicious software, please refer to this guide. https://support.clo3d.com/hc/en-us/articles/360042697774-Unable-to-run-CLO-on-macOS-Catalina

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    CLO TechSupport commented,

    1. Manual
    2. INSTALL / RUN
    3. CLO system requirements in detail (Nov. 2020)

    @jelluka awesome pc build you have :)

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    CLO TechSupport commented,

    1. Community
    2. Q&A
    3. Missing Icons

    Gabi Burkoth Technically speaking, files that display various icons in the CLO window and their link information are corrupted. The causes vary, but it is difficult to pinpoint the cause of the pro...

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    CLO TechSupport commented,

    1. Community
    2. Q&A
    3. Missing Icons

    Gabi Burkoth Thanks for update. By the way, still facing that problem? Until CLO devs will find out the root cause and workaround, please try to uninstall CLO completely and then reinstall it.

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