CLO Help Center
CLO TechSupport
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Activity overview
Latest activity by CLO TechSupport-
CLO TechSupport commented,
Hello sacdesign From a technical point of view, this preview-lag appears to be due to the nature of the Substance file itself, not to a system problem on your M1 Mac nor to the CLO software. Send u...
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CLO TechSupport created an article,
Some CLO versions do not allow login, and in this case, it is displayed as show in the figure below. Among the various officially distributed versions, if it is determined that there is a defect t...
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CLO TechSupport created an article,
In order for the CLO software to operate smoothly, sufficient read and write rights are required on the disk in the user's computer. This 'read and write rights' must apply to all storage devices i...
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CLO TechSupport created an article,
In the process of Live Update or alternately using multiple CLO versions, various files and settings that make up the CLO software may be damaged, causing the CLO software to not operate normally. ...
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CLO TechSupport created an article,
Applicable for: Enterprise users who using corporate firewall and whitelisting policies First, make sure you have corporate firewalls and whitelisting policies in place on your network systems. Ple...
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CLO TechSupport created an article,
Applicable for: Enterprise users who using CLO 6.2 or later First check whether your company's network system is running a proxy server or a service acting as a proxy. If you are not using a proxy,...
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CLO TechSupport commented,
mazhukina Please send us your project file via https://www.clo3d.com/contact. If the file size exceeds 20MB, please send it to Google Drive or WeTransfer.
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CLO TechSupport commented,
sumiclo 안녕하세요, 컴퓨터 세팅 상태를 봐야 정확한 원인과 해결책을 알 수 있을 것 같습니다. 여기 마이크로소프트 링크 참고하셔서 사용하고 계신 컴퓨터에서 dxdiag.txt 파일을 생성하셔서 기술 문의 페이지에서 연락주세요. CLO 기술문의는 아래 링크에서 가능합니다. 문의 타입을 "기술문의 (technical support)" 로 해주세요....
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CLO TechSupport commented,
@janechain9 M1-chip macs are supported in the same way in terms of functions, and in terms of performance, they tend to be faster than existing Intel-chip macs.
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CLO TechSupport commented,
@yskim2 M1 맥에서 CLO 잘 동작합니다. 튜토리얼 카피 수준이 아닌 실제 업무 레벨이라면 RAM은 최소 16GB 이상 권장합니다. 어플리케이션 1개, 또는 최소한으로 유지하면서 작업하는 스타일이라면 16GB 면 적당할 것 같고, Adobe 어플리케이션들, 브라우저 등등 여러 어플리케이션 동시에 켜놓고 작업하는 스타일이라면 32GB 필요할 겁니다.