CLO HELP CENTER

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Computer Specifications

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Windows

Officially Supported OS

Windows 7, Windows 8, 8.1, Windows 10

※ Note: 

  • CLO does not support 32bit OS system.

  • CLO performance is not guaranteed for below cases:
    mac BootCamp, VM (Virtual Machine)
  • CPUs with throttling issues such as i7 8650U is not recommended. 

 

High Recommended Specs

CPU: Intel Processor i9 5Ghz (Turbo Boost)
RAM: 32GB or higher
GPU: NVIDIA GeForce RTX 2080 Ti (Except Quadro series), latest drivers and at least 10GB of graphics memory.
Display: 1920 x 1080 
Hard Drive: 20+ GB disk space available for caching and temporary files; SSD preferable
Pointing Device: Three-button mouse

Recommended Specs

CPU: Intel Processor Core i7 3.8Ghz or higher
RAM: 16GB or higher
GPU: NVIDIA GeForce GTX 1060 and above (Except Quadro series), latest drivers and at least 4GB of graphics memory (GTX 1080 is recommended for better render efficiency.)
Display: 1920 x 1080 
Hard Drive: 20+ GB disk space available for caching and temporary files; SSD preferable
Pointing Device: Three-button mouse

Minimum Specs

OS: Windows 7
CPU: Intel Processor, Corei5 2.4 GHz
RAM: 8GB 
GPU: NVIDIA GeForce GTX 745 (graphic cards with G3D Mark of 2000), 1GB of graphics memory
Display: 1920 x 1080
Hard Drive: 10+ GB disk space available for full content installation
Pointing Device: Three-button mouse


Mac

Officially Supported OS

Mac OS X Mavericks, Yosemite, El Capitan, macOS Sierra, macOS High Sierra

Highly Recommended Specs

CPU: Intel Processor 4.5GHz i7 or i9 5Ghz (Turbo Boost)
RAM: 32GB or higher
GPU: Radeon Pro 580(8GB) or Radeon Pro Vega 20(4GB), latest drivers and at least 10GB of graphics memory.
Display: 5120x2880
Hard Drive: 20+ GB disk space available for caching and temporary files; SSD preferable
Pointing Device: Three-button mouse

Recommended Specs

Models: 2018 MacBook Pro, Mac Pro, iMac i7 3.8 GHz and above
RAM: 16 GB
GPU: AMD Radeon PRO 580 (4GB RAM) and above (graphics cards with G3D Mark above 7000), latest drivers and at least 4GB of graphics memory 
Display: 1920 x 1080
Hard Drive: 20+ GB disk space available for caching and temporary files; SSD preferable
Pointing Device: Three-button mouse

Minimum Specs

All Mac Models

OS: Mac OS X Mavericks
RAM: 8GB
GPU: Graphic card with G3D Mark 2000, 1GB of graphics memory
Hard Drive: 10+ GB disk space available for caching and temporary files

Pointing Device: Three-button mouse

Officially Supported Models

MacBook Pro 13", 15", and 17" 2012 and later
iMac 2012 and later
Mac Pro 2012 and later

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Comments

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  • Avatar
    thatshere

    Hi, regarding GPU specs for windows it is written : NVIDIA GeForce GTX 1060 and above ("Except Quadro series")
    >> does it mean that none of NVIDIA quadro would do?
    I'm considering getting a work station that is built with and NVIDIA Quadro P600. Is it non compatible?

    thx for your answer.

  • Avatar
    Erica

    Hi @thatshere,

    Please be noted that we cannot guarantee its performance as Quadro series is not officially supported. Thank you.

  • Avatar
    Lars Villumsen

    Hi @Erica, are quadro series still not officially supported?

  • Avatar
    Pranav

    Hey,
    I'm planning on buying NVIDIA GTX 1050 Ti 4 GB DDR5 Graphics card
    Will this decrease my rendering time?

  • Avatar
    Lea

    Hi Pranav,
    Firstly, as you may know, NVIDIA GTX 1050 Ti does meet our minimum specification but does not meet our recommended specification so it is a lack of specification to recommend!
    Plus, may I ask which graphic card you are using now?
    Best, Lea.

  • Avatar
    Pranav

    Hi Lea,
    I know it isn't the recommended graphic card but it's only graphic card which meets my budget.
    Currently I am using the internal graphic card of my processor which "Intel HD Graphics"

  • Avatar
    Lea

    Hi Pranav ,
    Totally understandable for your situation! However, our recommendation is still the same like I said above.
    Rendering time will be improved if you change your graphic card from Intel HD Graphics to NVIDIA GTX 1050 Ti :) but we could not guarantee that it will be a significant improvement. In addition, our latest version has gotten a bit heavier than before because of some features of render, so it is highly recommend using a graphic card which performs better.
    Best, Lea.

  • Avatar
    jenipriya

    Hi
    I am currently working on the trial version. But the 3D window doesnt work. It automatically shuts down when worked in 3D window

  • Avatar
    pinarer

    Right now i am also in the process of buying a new workstation and looks like GEforce GTX 1080 and GEforce GTX 1080 ti series are all Out of stock :/ and looks like it has been like this for a while.. i am like, should i go for GTX 1070 Ti? or just wait? But don't know when they will be in stock in again.. Do you have any recommendations?

  • Avatar
    Lea

    Hi @jenipriya,
    Would you be able to share your PC specification including a graphic card?
    Sending us a text file referring to the manual below would be the best!
    If you are using a Mac, please send me the screenshot of the specification :)

    1. Press the Windows + R keys on your keyboard simultaneously, and type "dxdiag" without the quotes.
    2. Press the Enter key or click 'OK' button.
    3. Choose 'Save All Informations..(S)' at the bottom of the window.
    4. Save it as text file.

  • Avatar
    Lea

    Hi @pinarer,
    All three graphic cards you mentioned do meet our recommended specifications! If you want a high-end graphic card, please refer that GeForce RTX 2080 Ti and GeForce RTX 2080 are recently released.
    Best,
    Lea.

    Edited by Lea
  • Avatar
    pinarer

    Thanks alot @Lea for the recommendation. Ok sounds good then I will ask them GEForce RTX 2080 or Ti, also i gave these specs. to the Ava Direct computers so they can build the PC for me. Do you have any other recommendations for a faster and better build for clo3d.. ? or these should be fine?

    CPU: Intel Processor Corei7 3.5 or 4 ( like is it ok to go for Intel Core i8 or i9? )
    Hardware with 4 cores speed being between 3.5 or 4 ghz ( would you recommend more cores? )
    RAM: 16GB or higher
    GPU: will go for NVIDIA GeForce GTX 2080
    Display: 1920 x 1080
    Hard Drive: 20+ GB disk space available for caching and temporary files; SSD preferable

    Edited by pinarer
  • Avatar
    pinarer

    @Lea and one more thing :) after you mentioned 2080 i checked it and looks like they have GEFORCE RTX™ 2070 as well.. It is little bit cheaper then 2080, if i go with that, would it be fine? I assume so, i just wanted to double check with you.. Thanks!!

  • Avatar
    Lea

    Hi @pinarer,
    1. CPU: i9 is better than i7 and 4 cores are fine.
    2. GPU : Just in case, the graphic card I recommended is GeForce RTX 2080 Ti / GeForce RTX 2080, not a GTX 2080.
    3. GPU : GEFORCE RTX™ 2070 is a bit lower than GeForce RTX 2080 Ti / GeForce RTX 2080 but it is also fine :)

  • Avatar
    pinarer

    Finally my PC building issue is solved.. it was a very stressful 2 weeks:) I finally found a company who helped me with everything. If you live in USA and need a PC , call XIDAX PC, they are amazingly helpful with everything.. So this would be my recommendation after all the stressful days.. But now i can not wait to receive my PC and work on Clo3d:) very excited! :)

  • Avatar
    Lea

    Hi @pinarer ,
    Finally!! Congratulations! : ) Hope you get your new PC soon and enjoy our software!

  • Avatar
    mcass13

    Hello! I am planning on buying a MacBook Pro 15" in a few days for Clo. Their specs don't quite match what yours are above. i.e:
    - 2.9GHz i9 that boosts up to 4.3 (you require 3.0 or higher). Is 2.9 enough?
    -GPU: They have the following options. Which is the best?
    Radeon Pro 560X with 4GB of GDDR5 memory
    Radeon Pro Vega 16 with 4GB of HBM2 memory +$250
    Radeon Pro Vega 20 with 4GB of HBM2 memory +$250

    Thanks for your help in advance!

  • Avatar
    mcass13

    Hello again! Can i get away with this?
    2.6GHz 6‑core 8th‑generation Intel Core i7 processor, Turbo Boost up to 4.3GHz

    instead of

    2.9GHz 6‑core 8th‑generation Intel Core i9 processor, Turbo Boost up to 4.8GHz ?

  • Avatar
    mcass13

    @lea: can you help me with my questions above regarding the Mac Book Pro specs? I am scheduled for CLO training in a couple of weeks and want to be all set w/my laptop. Thanks!

  • Avatar
    Lea

    Oh @mcass13!!
    Sorry for my belated reply.
    CPU; CPU does meet our recommended specification :)
    GPU; Radeon Pro Vega 20&16 performs better than Radeon Pro 560x but Radeon Pro 560x is also not bad to use CLO.
    Hope your CLO traning goes well and enjoy our software!
    Have a great day.
    Best, Lea.

  • Avatar
    wmxpg

    Good day,
    Intend to purchase a new notebook to run CLO, would appreciate if you could help advise is the following spec good enough or will I face some problems with it, as it is quite a substantial investment for me therefore do not wish to get something that does not work well:

    Dell XPS 15 2-in-1 (9575)
    Processor: 8th Generation Intel® Core™ i7-8705G Processor (8M Cache, up to 4.1 GHz, 4 cores)
    Memory: 16GB DDR4-2400MHz Integrated
    Video Card: Radeon™ RX Vega M GL Graphics with 4GB HBM2 Graphics Memory
    Hard Drive: 512GB M.2 2280 PCIe Solid State Drive
    Display: 15.6" FHD 1920 x 1080 InfinityEdge Anti-Reflective Touch Display

    Thank you in advance.
    Warmest Regards
    Perri

  • Avatar
    wmxpg

    Good day,
    Would you be able to advise my earlier post about Dell XPS 15 2-in-1 (9575)? My current computer is getting very hot during use, kinda of worry that it might give way anytime. Please help so that I can get a replacement soon.
    Thank you a million!
    Warmest Regards
    Perri

  • Avatar
    noemi

    Hey,
    I originally had MacOS High Sierra but I upgraded to MacOS Mojave. Is there any way I could make Clo work on my computer or will it be compatible with MacOS Mojave in the near future?
    Thank you for your help,
    Noemi