COLLADA file import failed

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romoonie

• 2020年01月08日 16:15

Hi,

Evety time I try to open COLLADA file downloaded from MIXIAMO, there is always pop-up warning saying the import failed. 

I have tried to open different scales already, but even the one I succeeded last month, still seems to be failing. 

I literally have no idea how to fix this situation. 

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• ottoline

  • 2020年01月09日 01:50
  • 編輯於

   Open the collada file in another software, to check that it is actually a good export, before trying to import it into CLO3D. - you need to check the fault is not with how you are exporting. Check the integrity of the models root file structure is up to date.

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• romoonie

  • 2020年01月09日 10:50

  ottoline thank you for your comment. Yes, I did try to open with Blender, Unity, and on that software, the same file opened without an error.  Also, I did check the integrity as you mentioned but still seems to be failing. Is there any other solution that you happen to know? 

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• ottoline

  • 2020年01月09日 23:19
  • 編輯於

  Pass the file onto CLO3D and get them to check it. I am assuming you are using a unique custom avatar character and not a hybrid CLO3D avatar.

  If you have used a CLO3D avatar (exporting and importing), with an Mixiamo motion applied you need to appreciate that it needs to now be treated as a 'unique' custom avatar character. So you may need to recheck all the bone bindings, naming convention, insertion zero points, and swizzle orientation. 

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• romoonie

  • 2020年01月12日 16:51

  ottoline thank you so much for your kind help. I will send a few of COLLADA files for them to check. 

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• theharddrive

  • 2020年04月12日 12:00

  Romoonie, did you ever find a solution for importing Collada files. I keep getting the same message.

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