Clo3d User Interface Is White After Update 7.3.108 Win10 PC

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ncampbellsound

• 2023年11月02日 21:32
• 已编辑于

Updated earlier today to 7.3.108 and now the user interface is all white which makes some dropdown menus impossible to use. I see no options for changing it in any of the menus and haven't seen anyone post about it. I have restarted my computer a few times, deleted and re-copied the shortcut for the CLO launcher, and don't know how else to fix this. It's unusable right now.

I don't want to redownload Clo3d because I will lose my custom tool layout in the workspace and I just had it reset after another update this summer. Is there a way to save my custom tool layout as a user setting so I don't have to spend forever rearranging them every time my settings get wiped?

My PC, running Windows 10 with everything updated:

AMD Ryzen 7 5800X3D CPU

32GB ram (3600 CL18)

Nvidia RTX 2060 GPU

Clo3d runs off of a 1TB NVMe that is 30% full.

 

Any help is appreciated, I have a work deadline soon. :(

• #issue

1

• ncampbellsound

  • 2023年11月02日 21:21

  Here are some screenshots:

  

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• US Designer Support

  • 2023年11月02日 21:31

  Hi ncampbellsound

  If this has happened please uninstall CLO and then reinstall. That should fix this issue. You can find a guide for full uninstallation HERE and can then redownload from the released page HERE

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• ncampbellsound

  • 2023年11月02日 21:35

  Thanks for the help. Is there any way to save my tool placement? I really hate having to place them back and fear every update is going to wipe them again, which this one has effectively done.

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• US Designer Support

  • 2023年11月02日 21:52

  Currently you cannot save Custom User Interface currently. But once you reinstall you can go into User Settings and reset to your preference in just a few minutes

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