Environment Map Won't fully load
Hello,
When I go into render an environment map it won't fully load. It did it a few times before and now it's not working. Is there any suggestions on how to fix it or is it a glitch?
Thanks and stay safe! 
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Is your HDRI image correctly formatted for use in CLO3D. Try switching off any ground plane or any other light to see if those objects are causing a visual obstruction in the render view. The original environment map needs to be formatted to fit the dome layout, sometimes HDRI maps are configured to include a matching ground plane, and work as a set, in CLO3D that might be an issue as it expects only one image unlike 3D modelling apps where you can also include a matching HDRI ground plane to go with the dome HDRI. Many HDRI lighting scene studios come with additional backplates to set a higher resolution compositing image into the frame, and often a ground plane, so if you only load one dome image you might get a missing ground plane, which means if you picked up your HDRI from a bigger scene set of plates you may need to think about baking a full HDRI dome as a single image to use in CLO3D. Or you may need to set up a ground plane with that plates image texture mapped to that ground plane to complete the scene look.
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The issue was having the ground shadow on. Thanks for your help Ottoline!
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