POM GRADING LIST

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namnyak

• 2022년 08월 30일 11:23

Hello, i am having trouble seeing the graded POM list, is anyone else having this problem? 

it was working well before the new update.

see snapshots

please help.

 

Thank you 

1

• CLO Designers

  • 2022년 08월 30일 18:06

  Hi namnyak

  Is the Grading still applied to the garment?

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• namnyak

  • 2022년 08월 30일 18:33

  CLO Designers yes grading is applied

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• namnyak

  • 2022년 09월 29일 09:55

  clodesigner

  still don't have a solution for this?

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• ivan

  • 2022년 09월 29일 14:07

  Hello I would like to say that I am having the same issue as of the most recent update
  
  

   

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• CLO Designers

  • 2022년 09월 29일 15:56

  HI ivan and namnyak

  We are unable to recreate on our end. We see all POMs as long as the grading has been assigned to the pattern pieces.

  For further assistance please reach out to us Directly on our Contact Us page HERE. Thank you

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• namnyak

  • 2022년 10월 02일 13:50

  CLO Designers I have reached out twice but no one has gotten back to me.

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• CLO Designers

  • 2022년 10월 04일 15:06

  Hi namnyak

  I just check your tickets from your account. You received several replies from our team, but never responded to their questions. Please check your spam or junk folders as most likely this is where their reply emails may have gone

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• ivan

  • 2022년 10월 06일 15:19

  Hi CLO Designers 

  the issue persists, new ticket has been submitted for the problem, I personally just recently received an email in regards to the issue

  

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• CLO Designers

  • 2022년 10월 10일 17:43

  You should receive a reply from someone on the team soon. Please understand that tickets are not answered over the weekend and several offices are on holiday today. But you should receive a reply soon

  1
• ivan

  • 2022년 10월 12일 21:22

  Hi CLO Designers

  sounds good, cause its super annoying to have to grade a pattern without the measurements updating

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• CLO Designers

  • 2022년 10월 12일 21:32

  Hi ivan.

  It looks like the CLO team sent you a reply yesterday. Please make sure to check your junk/spam folders for their reply

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