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CLO ヘルプセンター

どのようなご用件でしょうか?

When registering garments for Everywear, some error related to AVAC or AVTE appears.

コメント

  • CLO Designers

    Hi izziekim,

    There is no current subscription under this username, could you let us know your ID?

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  • CLO Designers

    Are you taking part in the contest? If yes, that pertains to Marvelous Designer. We are unsure of how you are going about this (do you have a MD license instead?), could you please clarify?

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  • izziekim

    The ID connected to subscription is 'cnmfa3d' which is not a plan for individual.  

    Yes, it is for the contest and the further use as well. But, I only use CLO.  

    As you said, if that avatar only applies to MD, what should I do if I use CLO?

    If I want to use CLO for Inzoi contest, can I ignore that error and just upload for submission?

    Also, only applicable avatar should be used if i want to use Everywear for other cases, right? 

     

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  • US Designer Support

    for contest support you will need to use the specific channels that were made for this. They were posted in the about competition page - https://connect.clo-set.com/contest/55

    Or post to the CONNECT/CLO-SET support channels https://support.clo-set.com/hc/en-us

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