CLO freezes on Initiliazation

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xafricaryanx

• 2024年03月07日 21:42

I downloaded Clo for the first time yesterday, and I'm running it on the latest Macbook Air (Apple M2 chip). When I run the app, it opens an orientation walkthrough window which freezes immediately. No matter what I do, I can't close it, quit the app or move forward. It also puts the orientation window in front of everything on my screen so even when I take a screenshot, it appears between the Clo UI and the orientation window instead of in front of it. I have had to force quit the app every time. Any ideas?

• #bug

1

• US Designer Support

  • 2024年03月08日 18:35

  Hi xafricaryanx

  I see you also sent in a ticket where you added images. This is due to CLO being cut off on the right side. There is an arrow on the right side which allows you to go to the next few images or close out of the intro pop up. If you center to CLO window you will be able to close it

   

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