Why new version 7.3 can not see 7.2 colorways?

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rafael.g

• 2023年12月20日 17:33

I had work for Big customer using 7.2 clo, but they said, they can not see colorways in new version.  I tried, 7.3.134, it was showing, but my customer said they cannot. I cannot argue at this point, will use 7.3 again.  But I also had similar issue when I use 7.3, and tried to open in 7.2, all colorways disappared. So not sure what is triggering this problem, I think this should be fixed.

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• CLO Designers

  • 2023年12月20日 18:34
  • 編集済み

  Hi rafael.g

  Colorway mode had a very large update for 7.3. So it is currently not backwards compatible. We do recommend for companies and vendors to align of which version of CLO they are currently using.

  You may find these articles HERE and HERE helpful

  As a CLO Enterprise user you can also reach out directly to your CLO support for further assistance.

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