Why new version 7.3 can not see 7.2 colorways?
I had work for Big customer using 7.2 clo, but they said, they can not see colorways in new version. I tried, 7.3.134, it was showing, but my customer said they cannot. I cannot argue at this point, will use 7.3 again. But I also had similar issue when I use 7.3, and tried to open in 7.2, all colorways disappared. So not sure what is triggering this problem, I think this should be fixed.
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Hi rafael.g
Colorway mode had a very large update for 7.3. So it is currently not backwards compatible. We do recommend for companies and vendors to align of which version of CLO they are currently using.
You may find these articles HERE and HERE helpful
As a CLO Enterprise user you can also reach out directly to your CLO support for further assistance.
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