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Projects dissapeared

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  • CLO Designers

    Hi designbylucie,

    Thanks for your question.

    When your project crashes, the only way to proceed with your file is to open your autosave file when you start CLO again. A popup window will ask you if you would like to recover your file; if you choose "no," the autosave file before the last one will be available. 

     

    Your last autosave location file you can find here:

    Thanks and regards,

    CLO Team

     

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  • imstephenjones

    Why not have access to autosaves in the file menu? Seems like a simple and standard practice that is useful.

    This morning I was working on a file when CLO crashed. I opened the recovery file on program boot. The autosave was from at least 30 minutes prior. 

    I proceeded to open my original file since I have autosave set to every five minutes and figured it would have more recent history than the recovery file.

    Turns out that opened my document at it's original state from when I started working this morning (about two hours ago).

    I proceeded to try and open the autosave since it at least had some of the work I completed this morning... only to find out that the autosave/recovery file is completely gone. Does CLO delete an `autosave` upon opening or closing the file?

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  • CLO Designers

    Hi imstephenjones,

    The autosave file is the recovery file, CLO doesn't overwrite the user's existing files with them. When CLO asks to open an autosave file after a crash and the user negates this, the autosave file is deleted, yes. It is safest practice to let the autosave file open and check it.

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  • imstephenjones

    I'm suggesting that CLO store autosave *.zprj files for each project for longer than a single open event. Take Blender, for example. They store autosave files to a temp folder. I have access to these *.blend files for days. Opening the autosave does not cause a delete event of that file. I can open a different project, close the program, reboot my computer, and the autosave file is still in place. This is not the case with CLO and autosave *.zprj files.

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  • CLO Designers

    Hi imstephenjones,

    Got it, we will add your suggestion as a request!

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