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  • Comentario oficial
    US Designer Support

    Based on a query from a different user, the issue here might be the importing of FBX files that are not recognized by CLO. A feature introduced in version 7.1 is the "Convert to Motion" option. This feature currently only works with FBX specifically from Mixamo.

  • US Designer Support

    Hi pocoxo

    Can you please share a screen shot of the exact error message that you receive. Can you also share the import/export settings?

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  • pocoxo

    Here

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  • US Designer Support

    Hi pocoxo

    For one of the errors about english characters this means that either your file name or Path is currently not in English. You will need to make sure that both the file name and entire Path use English. You can see a past question about this HERE

    You can also check an article on our website HERE which is all about FBX

    Also, you may need to check how you are exporting the initial FBX from which ever other program you are using. We have a few past questions similar on the forums like this one talking about this as well HERE

     

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  • US Designer Support

    We may also suggest joining our official CLO Discord channel. We have many amazing users who use multiple 3D programs who may know a good solve 

    https://support.clo3d.com/hc/en-us/articles/7814962429977-How-can-I-join-CLO-Discord-

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