CLO Help Center
Laura
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Recent activity by Laura-
CLO Alumni Discount: Supporting Your Transition to the Professional World
Congratulations on your graduation! To support the next generation of designers, CLO offers a special 50% discount for recent graduates. This initiative aims to help you bridge the gap between your...
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Payment failure notification
QUESTION Why was my payment not processed? ANSWER CLO payments can fail for several reasons. Each type of failure is handled differently. Please check if your case falls under the below categori...
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Customer Security Alert: Sara Saarinen is not working for CLO.
We recently discovered that some users are receiving job proposals from Sara Saarinen, who is posing as a CLO employee. CLO Team would like to alert you that Sara Saarinen does not work for us; w...
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How much does CLO cost?
Question How much does CLO cost? Answer CLO offers three different license types: CLO for Individual, CLO for Business, and CLO for Academic Institution 1. Individual License: You can find the pr...
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What kind of 3D formats can be imported/exported to and from CLO?
Question What kind of 3D formats can be imported/exported to and from CLO? Answer Please refer to the manual, Compatible File Format, to find the list of compatible 3D files.
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What kind of licenses do you offer?
Question What kind of licenses do you offer? Answer CLO offers different license types to meet everyone's needs. CLO for Individuals CLO for Individuals is for individual users only, including ...
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I cannot log in. What should I do?
QuestionI cannot log in. What should I do?I cannot sign in on the CLO web or CLO software, even if I enter a valid ID and Password. I was charged for my subscription, but it says I don't have a lic...
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What is the difference between CLO and Marvelous Designer?
Question What is the difference between CLO and Marvelous Designer? Answer Although the core technology behind the solutions are the same, Marvelous Designer is primarily used in the CG, animatio...
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I get an error message saying, "H0007 Sentinel HSAP not found." How should I solve the problem?
Question I get an error message saying "H0007 Sentinel HSAP not found."How should I solve the problem? Answer This issue often occurs when the program cannot find the dongle key for authenticatio...
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Does CLO offer a Linux version?
Question Does CLO offer a Linux version? Answer Unfortunately, CLO does not offer a Linux version and currently has no plan to develop one.If you find the Linux version of CLO is essential to you...