CLO Support

  • Total activity 115
  • Following 0 users
  • Followed by 1 user
  • Last activity
  • Votes 0
  • Subscriptions 41
  • Member since

Articles

Recent activity by CLO Support Recent activity Votes

  • What is the difference between CLO for Individual and CLO for Enterprise?

    1. FAQ
    2. Licenses & Trials

    Question What is the difference between CLO for Individual and CLO for Enterprise?   Answer The licensing policies, features, and services are divided based on user types. CLO for Individual is str...

    • CLO Support
    • Updated
    • 1 follower
    • 0 comments
    • 16 votes

  • How can I report a bug?

    1. FAQ
    2. Support & Training

    Question How can I report a bug?   Answer You can directly report your bug issue to our technical support team via Contact Us. Please follow the steps below:  Please go to our Technical Support fo...

    • CLO Support
    • Updated
    • 0 followers
    • 4 comments
    • -3 votes

  • What is the Help Center and how can I use it?

    1. FAQ
    2. Others

    Question What is the Help Center and how can I use it? Can I get help from the CLO support team?   Answer The Help Center is a place to search and find instant help regarding CLO software and onli...

    • CLO Support
    • Updated
    • 0 followers
    • 1 comment
    • -3 votes

  • Is 4K supported by CLO?

    1. FAQ
    2. Environment & Mode

    Question Is 4K supported by CLO?   Answer Yes, 4K is supported by CLO from its ver4.0.0.

    • CLO Support
    • Updated
    • 0 followers
    • 1 comment
    • 1 vote

  • How can I change my payment method?

    1. FAQ
    2. Account & Billing

    Question How can I change the payment method? How can I remove my payment method?    Answer To change the payment method, your subscription should be active.  Go to your Billing page Click the "Up...

    • CLO Support
    • Updated
    • 0 followers
    • 0 comments
    • -4 votes

  • How long does it take to create a 3D garment?

    1. FAQ
    2. Garments & Patterns

    Question How long does it take to create a 3D garment?   Answer This can range from 2 minutes for a simple t-shirt, to 2 hours for a complex jacket.

    • CLO Support
    • Updated
    • 0 followers
    • 0 comments
    • 14 votes

  • Does Log4j vulnerability impact CLO and CLO services?

    1. FAQ
    2. Others

    Question Does Log4j vulnerability impact CLO and CLO services?   Answer CLO Virtual Fashion had already been aware of this issue and thoroughly inspected our products and services. We confirm that ...

    • CLO Support
    • Updated
    • 0 followers
    • 0 comments
    • 1 vote

  • Why do I have to pay tax?

    1. FAQ
    2. Account & Billing

    QuestionI am VAT registered. Why do I have to pay tax? AnswerPlease note that if you have a correct registered VAT ID, you can add VAT ID on Billing Address and your tax will be waived.Since Januar...

    • CLO Support
    • Updated
    • 0 followers
    • 0 comments
    • -3 votes

  • How do I start a CLO free trial version?

    1. FAQ
    2. Licenses & Trials

    Quick OverviewCLO offers a 14-day CLO free trial for users eligible for an Individual license. Your paid CLO subscription will automatically start right after the trial expires, but you can cancel ...

    • CLO Support
    • Updated
    • 8 followers
    • 26 comments
    • -4 votes

  • Can I receive my invoice?

    1. FAQ
    2. Account & Billing

    Question Can I receive my invoice?   Answer Yes, you can check and print out your invoice from the CLO website.    To check your invoice, Go to your Billing page and click the "Billing Details" bu...

    • CLO Support
    • Updated
    • 1 follower
    • 2 comments
    • -1 votes