CLO TechSupport

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Articles

Recent activity by CLO TechSupport Recent activity Votes

  • How to uninstall CLO completely

    1. Manual
    2. Install / Run

    In the process of Live Update or alternately using multiple CLO versions, various files and settings that make up the CLO software may be damaged, causing the CLO software to not operate normally. ...

    • CLO TechSupport
    • Updated
    • 4 followers
    • 0 comments
    • 6 votes

  • Corporate Firewall Setup and Allow-listing CLO Endpoints

    1. Manual
    2. Install / Run

    Applicable for: Enterprise users who using corporate firewall and allow-listing policies First, make sure you have corporate firewalls and allow-listing policies in place on your network systems. I...

    • CLO TechSupport
    • Updated
    • 329 followers
    • 0 comments
    • 965 votes

  • Proxy Setup for CLO Software Login

    1. Manual
    2. Install / Run

    Applicable for: Enterprise users who using CLO 6.2 or later First check whether your company's network system is running a proxy server or a service acting as a proxy. If you are not using a proxy,...

    • CLO TechSupport
    • Updated
    • 12 followers
    • 0 comments
    • 2 votes

  • CLO Silent Install (No GUI Install)

    1. Manual
    2. Install / Run

    CLO software is distributed on the official CLO website in two file formats: .exe for Windows and .dmg for macOS. So, it is common for end users to install CLO through GUI, but you can install CLO ...

    • CLO TechSupport
    • Updated
    • 12 followers
    • 1 comment
    • -13 votes

  • Remove Device from CLO website

    1. Manual
    2. Install / Run

    Applicable for: 7.2 and later CLO product type: StandAlone Onlineauth only   This forcibly ends the CLO license session on a previous device after a crash or unexpected shutdown. This allows you to...

    • CLO TechSupport
    • Updated
    • 16 followers
    • 0 comments
    • -45 votes

  • When macOS displays a warning on first launch

    1. Manual
    2. Install / Run

    Problem Situations  When launch CLO, macOS shows that it is an unverified developer's app. When launch CLO, macOS shows that it is a malicious software. When launch CLO, macOS shows that CLO is an...

    • CLO TechSupport
    • Updated
    • 4 followers
    • 1 comment
    • -11 votes

  • "MSVCP100.dll was not found" error - troubleshooting

    1. Manual
    2. Install / Run

    This article is for Windows users only. When running the CLO software, it may not run with the following error. This is caused by missing or outdated Visual C++ Redistributable which essential Wind...

    • CLO TechSupport
    • Updated
    • 4 followers
    • 0 comments
    • -2 votes

  • CLO system requirements (April 2026)

    1. Manual
    2. Install / Run

    This document describes the specifications and precautions that your computer must meet to install, launch, and operate the CLO software. Windows Category Minimum Recommended OS Windows 11 64-b...

    • CLO TechSupport
    • Updated
    • 226 followers
    • 60 comments
    • 716 votes

  • Graphics Card Problems and Troubleshooting

    1. Manual
    2. Install / Run

    1. By updating the graphics card driver, you can solve and prevent graphics card-related problems that may occur while using the CLO software.  2. Guides you on how to properly connect your desktop...

    • CLO TechSupport
    • Updated
    • 22 followers
    • 0 comments
    • 12 votes

  • 현재 사용중인 컴퓨터 사양을 알고 싶어요

    1. FAQ
    2. Environment & Mode

    Question 현재 사용중인 컴퓨터 사양을 어떻게 확인할 수 있을까요? 컴퓨터에 이상이 없는지 어떻게 확인하나요? 내 그래픽 카드가 무엇인지 알고 싶어요.   Answer 일반적으로 잘 알려진 방법은 내 컴퓨터 > 우클릭 메뉴 > 속성을 선택하는 것입니다. '컴퓨터에 대한 기본 정보 보기' 화면에서는 CPU, 메모리, Windows 버전을 쉽게...

    • CLO TechSupport
    • Updated
    • 0 followers
    • 0 comments
    • -2 votes