Ms Carol

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carolperez

• February 22, 2021 13:43

I have unload the free trial and i can't install since a message appears telling : "my operative system version is OX X 10.9.5 and is needed 10.12 version " ..how to solve???? so with this computer i can't neither try the trial or buy the software? i should change my computer??? Thanks

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• ottoline

  • February 24, 2021 06:04
  • Edited

  Perhaps updating your OS is all you need to consider.

  Check out the CLO3D officially 'supported' system requirements page:

  CLO-system-and hardware-requirements-in-detail-Nov-2020

  Mac install

  That's a pretty old Mac OS system dating back from 2013, have you maybe considered investigating how to update your OS with your hardware? Don't Mac also provide free updates to OS Catalina ? Maybe take a look into it - you might simply need to dust off a few cobwebs on that old OS and see if the more recent Catalina (which is supported by CLO3D) will run on your hardware.

  Hope that points you in the right technical investigation direction.

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