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Version 2024.2.160 not compatible with faceless mannequin avatar or

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  • US Designer Support

    Hi Jodi-Ann Fowler

    We just tested on our end. We have no issues opening any of the CLO V2.1 mannequin avatars. Are you opening the .avt file version? How are you opening the file.

    You may find it easier instead to switch to the new CLO library. Where the CLO mannequins are already in the CLO library. You can find a walkthrough about the new UI library in our recent 2024.2 Webinar HERE

    For the "no matching avatar" pop up. You are receiving that alert because there is no Avatar in the scene. When applying a file size (.avs) you need to have an avatar (.avt) in the file to apply the size to.

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  • Jodi

    Thanks for replying so quickly, sorry ignore .avs comment - all understood!

    On the avatar it's the faceless Connect avatar named FV2.1 Mannequin.avt - I've switched to the new CLO library and I've been able to open it from there no problem directly from Connect, so that's great. It just doesn't work if I use the original method of downloading the avatar file and opening via 'open' 'avatar' and accessing it through my downloads - it's completely greyed out. This method still works if I open it on an older version, but at least I've been able to open it from the new library - so I have what I need. Thank you! 

     

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