Losing Right Click PopUp Menu in 2D (Clo24)

Follow

esmewingrove

• May 28, 2024 11:57

I just updated to CLO2024 and the ability  to right click to get the pop-up in the 2D window after the first right click in the 2D window has disappeared  When it does pop up the first time, all the sub-menus (Flip, Rotate, Order) are missing.  I have tried all the fixes in the similar posts, I have changed mouse and confirmed my Mouse Settings (regular) and the pop up menu is to appearing after the first click in the 2D window.  Is this a known bug and/or is there a fix for this? 

• #bug

0

• US Designer Support

  • May 28, 2024 15:13

  Hi esmewingrove

  Are you using a Mac? If so please make sure that you have given CLO full disc access on your conmputer

  0
• esmewingrove

  • July 15, 2024 09:35
  • Edited

  Yes, on a Mac, I have done this and the same issue is still occurring.  I have tried three different types of mouse, including a Magic Mouse.  I have reinstalled Clo3D. Using version 2024.1.120.

  0
• CLO Designers

  • July 15, 2024 13:29

  Hi esmewingrove,

  Please reach out to tech support with a screen recording of the issue occuring: https://clo3d.com/en/support/contactus/technical The recording is helpful for them to see the actions taken before the problem occurs, thank you!

  0

Please sign in to leave a comment.