AVATAR EDITOR CHANGING AVATAR FACE COMPLEXION

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aaltoalba

• February 20, 2024 22:10

I am using one of the new avatars (Mia) and whenever I try to use the measurements editor or add a preset size from the program, the face will change to a different one. I have tried then using the texture box to put it back to the original face design but it won't work. 

I really like Mia but I need a bigger size for her, so any tricks or help would be great. Thanks!

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• US Designer Support

  • February 20, 2024 22:17

  HI aaltoalba

  We are not able to recreate this issue. 

  What version of CLO are you currently using? Also, what is your current CLO ID that has an active CLO subscription?

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• aaltoalba

  • February 21, 2024 07:52

  Hi!

  I am using my school license right now (Aalto University), the version is 7.3.214 but I updated I this morning and it keeps happening.

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• US Designer Support

  • February 21, 2024 14:39

  Hi aaltoalba

  Thank you for confirming. As mentioned above we cannot recreate this issue. Are you able to create a screen recording of the issue? Or if not a series of screenshots showing what is happening?

  Once you have either of the above please send to us directly through the Contact Us page

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