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Cursor stuck on scroll symbol

Comments

  • CLO Designers

    Hi hem3d,

    Are you using a magic mouse or a regular mouse? Can you check your mouse settings in the main menu? Settings --> User Settings --> View Controls

    Choose regular or magic mouse on the top right. Even if you have the correct setting in the dropdown menu, still hit the reset button (bottom left) and see if that helps.

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  • recommons

    Hi, Scroll curser with regular mouse: Reset not helping to remove the scroll. Appears and then dissapears. Glitchy

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  • US Designer Support

    Hi recommons

    It looks like you are using an older version of CLO. We would recommend updating to CLO 2024

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  • domenicdbr

    I am also having this issue and I have the most updated version of CLO. It is VERY frustrating!

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  • CLO Designers

    Hi domenicdbr,

    Could you confirm whether the resetting described above is not working for you?

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  • domenicbr

    CLO Designers I have reset my mouse and make it a regular mouse, yes they are all the correct settings and still this is happening..

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  • US Designer Support

    Hi domenicbr

    Can you possibly please send us a screen recording of this as we are unable to recreate this on our end.

    Please send through our Contact Us page HERE. If it is too large please use a wetransfer link

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