trial license can only be used once per device

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banana077

• June 07, 2023 14:21

I can't log in, so I deleted and reinstalled Clo program, and it pops up like this. Please tell me how to solve it. My free trial is not over. 

<<error code:99 - The trial license can only be used once per device. The trial license has already expired on the device you are currently using.

Please move to our pricing page in order to purchase the license>>

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• Official comment

  Boyoon

  • June 30, 2023 04:52

  Hi, you can also refer to the Help Center article related to the issue.

  Why am I getting an Error Code:99 notification pop-up on my CLO trial?
• US Designer Support

  • June 07, 2023 14:29

  Hi banana077

  For licensing issue like the above code99 you will need to email our team directly on the Contact Us page

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