Window keeps changing its size

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mikaoh

• June 01, 2023 22:04

I use a loptop with an additional touch screen for a mouse. The CLO 3D window keeps resizing itself into the 2nd window and most of the time won't allow to be resized. 

What can be done?

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• CLO Designers

  • June 02, 2023 08:53

  Hi mikaoh,

  Do you have a regular mouse to test whether this still occurs without using the touch pad, in order for us to try narrowing down what is cause of the issue?

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• mikaoh

  • June 03, 2023 16:36

  Yes I use a regular moise. I switched off the Screenpad no it works better but the window is still alittle longer than the screen and I cannot adjust it. 

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• US Designer Support

  • June 05, 2023 17:14

  Once CLO is in your main screen/monitor double click on Grey bar at the top of your screen. This should have CLO snap to the size of your screen. But you may also need to look at your monitors resolution or the resolution you have CLO set to. You can check CLO resoultion by going to Settings > User Settings > User Interface > (scroll down to the bottom) Display. Here you can see the different options and select the best for your screen

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• CLO Designers

  • June 06, 2023 07:06

  Hi mikaoh, tech support is aware of both your queries and will answer on the ticket you opened.

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• mikaoh

  • June 11, 2023 18:50

  Switching off the automatic adjustment did the job! Thank you :)

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