How can we help you?

Causes and Problems

This is caused by missing or outdated Windows components essential to running 2D/3D software such as CLO.

How to solve

1. Visit Microsoft website: https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170

2. Download and install the latest Visual C++ Redistributable. The X64 architecture recommended.

Please note that, in some cases, you may need to uninstall other versions of Visual C++ Redistributable installed on your computer.

CLO software requires the latest Visual C++ Redistributable, and Visual C++ has backwards compatibility, so it's best to install only the latest version.