How can we help you?

Question

How can I update my billing information?

Answer

To change your billing information, please follow the indicated guideline below:

1. Please login to your account and click the Billing page.
2. Click the "Update Billing Information" button and click the "Edit" button under Billing Information.

*VAT number for withdrawing TAX is valid before purchasing CLO. If you need to add your VAT number, please cancel your subscription first and wait until your subscription is expired. Then, once you purchase CLO again, you can see the price deducted from TAX on your checkout page.   

*The billing update is available ONLY when your subscription is activated. 

*In case your license is not currently active, you can only update your payment details when you purchase a new license.