CLO Help Center
CLO Help Center
Hi Ottoline, I can see via email that you had replied to my message above but I do not see the comment here. Perhaps an administrator deleted it. You did have one potentially helpful comment in wh...
Right, but then what can I tell them to help them access my files? Gerber is supposed to be compatible with Clo so there has to be a way to fix the issue. What is the fix?
Great suggestion. I tried this out but unfortunately, it did not solve the problem. My best guess is that the software used to create the custom avatar created it with a "low resolution". Not sure...
Hi Pablo, I opened the file with Pad Systems and I am seeing the same issues. See the below screenshots. Is this something I can correct from my end? I'm not sure what could be causing this.
I received confirmation today that this particular vendor is using the CREA Cad system. I had exported my files as DXF AAMA. The only files that can be posted on this forum are jpegs, gifs, or png...
Hi Pablo, I reached out to the factory yesterday and am waiting to hear back regarding the software they are using. I followed your suggestion too and imported the pattern into PAD Systems. Ev...
Hi Pablo, Clo is not able to pick up the seam allowance or notches from the file I imported. Or the pattern was never given seam allowance or notches. I'm not sure which. I need to add the notches ...
Hi Pablo, I recreated the pattern in Clo and it is grading perfectly, which is great!! I have to say though, this is going to be a very time-consuming process if I need to re-create every patter...
Hi Pablo - It is good to know that the grading is showing up when you pull it up! I still can't figure out why it isn't working for me. I have installed and am getting the same horrible results o...
Thank you! Just sent. I cannot figure out what's going on and this issue is driving me mad. Thank you so much for taking the time to look into this.