License already in use

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honsom2

• 2020年07月27日 11:37

I'm working on the same license in my office and at home, 
I'm doing good, but suddenly deactivating the license and then trying to log in again, what should I do?

 

 

 

 

 

1

• CLO Designers

  • 2020年08月04日 14:49

  Hi honsom2 

  Thank you for bringing this to our attention, could you elaborate a bit on the type of license you have and the error message you received. Also are you still able to sign in at your office?  

   

  Thank you! 

  1
• lena.merrin

  • 2020年08月04日 23:56

  Hi, I have the same issue, I use clo on mac and pc and now I have to disable license on one to use another? Please advice

  2
• damohr89

  • 2021年05月17日 13:40

  I have the problem aswell and it often really bugs me.
  
  I have a desktop windows PC at home with more processor and graphic power. I use Clo on my Macbook Pro too, so I can make small adjustments when I'm in my university printing my patterns. (because we don't have Clo in my university)

  Somehow when I start working on my Macbook it automatically switches the license from windows to my Mac. If I then go home again and try to open up Clo again I have to physically deactivate the license on my Macbook so I can work on my Desktop again. Really weird.

  I would love to see that Clo is able to switch the license automatically no matter which PC I use.

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