Lea

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  • Hi lourieclo, The bug has fixed in 4.2 OBT version, please try out our new version! :) Below is a snapshot I've exported from 4.2version of CLO. If you still have the problem of exporting a snapsho...

  • Yeah, a video would be very helpful! The same issue was previously reported on Mac OS so, I guess, it could be our bug :(  Thanks, Lea.  

  • Hi, Pablo! Just for a better investigation, would you let me know your system information including graphic card?  It is quite difficult to assume how your workflow goes : ( but as far as I know se...

  • Dear Natalia I'm sorry to tell you that we do not offer it yet : ( but I've requested this feature to our UX part again! Thanks, Lea

  • Hi, carihrndz !! The error message is that api-ms-win-crt-runtime-l1-1-0.dll file does not exist so that program execution fails. Please try out the below manual!   - If your PC is Windows 10 1. Pl...

  • Hi again, thepong :) Our developer has checked the problematic file and the format of DXF(export from BrowzWea) (header Version 1.0, Gerber Technology) cannot be compatible with CLO :( Would you pl...

  • Hi! :) The speed and quality of Render are affected by many factors like below. Please firstly refer to Manuals for V-ray Render1. CPU & GPUCLO can select either CPU or GPU as the render engine. It...

  • Hi, Jia!  Thank you so much for your interest in CLO! :)  Have a great day!  Thanks, Lea

  • Hi, anyiokoro1! Would you please refer to Computer Specifications on our HelpCenter? : ) Please let me know if you need any further assistance! Thanks!  

  • @shaiclo  I shared the video file with our developer and it is our bug. So sorry for the trouble :( According to the developer, the bug will be fixed in the next version and the prior 4.0.131 versi...