Delayed Network error blocking all versions but the 4.0...

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yololitosincontrol

• 2021年11月22日 20:07
• 已编辑于

all newer versions for clo3d blocked  after running them succesfully for a while. They get blocked by a "delayed network" message window after login.

Sometimes they remain blocked until I run the oldest version available (4.0). But now, they remain blocked.  

I've installed  versions: 6.1, 6.0, 5.2, 4.2, 4.0

only version 4.2 and 4.0 are working.

I use a 13" MacBook Pro mid 2012 with no RAM (4gb) and very little room left in the SSD disk (around 40gb left, full capacity it's 256g). It needs to work, I am aware my system and computer are way under Clo's optimal running environment. I've been using clo for more than 2 months with developed garments that need to be finished now, 

it's a nightmare.

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• CLO Designers

  • 2021年11月23日 13:19

  Hi yololitosincontrol,

  A "Delayed network" issue literally means something went wrong with the network communication process. However, if 4.2 and 4.0 work, but this network problem occurs in other recent versions, it is probably a conflict with the communication and authentication method added in the recent CLO versions. Also, if your macOS is an old one, that could be the cause of the problem, because older OSes do not use protocols used for modern Internet communication.

  Please send us a screenshot of  "About this Mac" from your mac and your CLO ID. With this information we can narrow down the cause of the problem. 

  Thanks,

  Your CLO Team

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