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3D Pen not working reliable

评论

  • CLO Designers

    Hello c9999,

    To clarify, with lines that are already created, if you select the Edit 3d Pen (Garment) tool, you do not have the ability to select and delete any 3d lines as well? 

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  • c9999

    Hello,

    Yes the lines are already created on the Avatar. By selecting the Edit 3d Pen (Avatar), I am not able to delete or change the line anymore. It is just like the lines are frozen.

    Then the message occurs: Lines created with the Line (Avatar) tool cannot cross. Please try again.

    The only thing I can do in this situation is to make it new.

    I mentioned, if you save the file with the created lines on the avatar and open it, try to change or delete, the situation can happen as well.

     

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  • CLO Designers

    Hi c9999,

    Apologies for the delay in response. Please use the Contact Us page to send this directly to our tech support!

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  • joytre

    Is this solution works for all types of 3d pens having the same issue? I faced it with MYNT3D Super 3D Pen (number 6 in the list).

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  • missnancyjean

    I am having the same problem today with the most recently updated version.

    The tool was working normally for hours, but crashing occasionally, and now I can no longer make any changes. 

    I get the same message, (Line (Avatar) tool cannot cross), when trying to delete a line and when I try to create a line or connect a line. 

    Was a solution found for this? I have put in a lot of work and don't want to start over. 

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  • missnancyjean

    It has resolved itself. 

     

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