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  • CLO Designers

    Hi sheevsemporium,

    There was a new patch release today, is it still occurring with it?

    1
  • sheevsemporium

    Hello, this is now occurring again, 01/19/24, 1247PST. It starts with the 2D window icons greened out, then upon saving and reopening any New Project, The Entire 3D portion is Greened out. 

    All most recent updates have been added as well, please advise, I"ll attempt to include a screenshot on the next if it happens. 

    0
  • sheevsemporium

    Attached is the Right Screen, notable it happens when looking at Measurements? Then if this is left "on", upon opening any New Project the entire 3D screen is now green.

    0
  • margoliv

    the same thing happens to me :-(

    0
  • CLO Designers

    Hi margoliv and sheevsemporium

    If this continues to happen even after a restart it is possible that an error occurred during the update. The best was to solve this in to fully uninstall CLO and then reinstall.

    You can find instructions for uninstalling HERE

    1
  • sheevsemporium

    Hello, This appears to still be happening, now the screen is Black. 

    A full uninstall was performed 01/20 following each instruction, clearing all areas etc. 

    Today, the icons on the 2D screen turned green, then turned black. Upon opening a new document, the entire 3D screen is now black, similar to the green version?
     

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  • sheevsemporium

    Restarted the program, again, upon starting any new Project, now the 3D Immediately turns green. This is now making it unusable in this current state as nothing can be added or completed, thank you again. 
    A full reinstall was already completed 01/20, is there any reason that turning on the "measurements" immediately makes this happen? 

    0
  • sheevsemporium

    Now back to green 

    0
  • sheevsemporium

    Latest screencapture shows Version # for confirmation of recent install

    0
  • CLO Designers

    Hi sheevsemporium

    Thank you for letting us know. As the issue has persisted please reach out to our Tech Support directly through our Contact Us page HERE

    0
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