US Designer Support

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Atividade mais recente por US Designer Support

  • US Designer Support comentou,

    1. Comunidade
    2. Q&A
    3. issues with light noise when rendering

    Thank you. It does look like you are on a PC (please correct me if I am wrong). I do want to make sure you have checked your computer specs against our recommended specs HERE. The better your specs...

  • US Designer Support comentou,

    1. Comunidade
    2. Q&A
    3. issues with light noise when rendering

    Can you please share all your render settings as well (screenshots). best way to help is always to provide as much information and details as possible so we know where you are already starting from

  • US Designer Support comentou,

    1. Comunidade
    2. Q&A
    3. THE PROGRAM DOES NOT RESPOND

    tillskararakademi / ca02b9875b3b34bf29d6 What are your computers specs? You can see the recommended specs for running CLO HERE The program can slow down of freeze depending on your specs as well as...

  • US Designer Support comentou,

    1. Comunidade
    2. Q&A
    3. Rendering animation start frame issues

    Hi yyuroshi It does look like your screen is a little small which is cutting off the Start and End frame text boxes which are how you set those (not what you mention above with the arrows or slider...

  • US Designer Support comentou,

    1. Comunidade
    2. Q&A
    3. Version 2024.2.160 not compatible with faceless mannequin avatar or

    Hi Jodi-Ann Fowler We just tested on our end. We have no issues opening any of the CLO V2.1 mannequin avatars. Are you opening the .avt file version? How are you opening the file. You may find it e...

  • US Designer Support comentou,

    1. Comunidade
    2. Q&A
    3. Kids avatar editor

    Hi There. It does not look like you have an active CLO subscription and are also using a very old version of CLO. We would recommend first upgrading to the most recent version of CLO 2024.2. If you...

  • US Designer Support comentou,

    1. Comunidade
    2. Q&A
    3. avatar editor

    Hi There. It does not look like you have an active CLO subscription and are also using a very old version of CLO. We would recommend first upgrading to the most recent version of CLO 2024.2. If you...

  • US Designer Support comentou,

    1. Comunidade
    2. Q&A
    3. Bad Mesh from clo to blender

    Hi. Your ID is lilsausje but there is no license attached. Are you using another persons ID? Or a schools ID? All we can see is that you had a Free trial in February Are you bringing in Cloth OBJs ...

  • US Designer Support comentou,

    1. Comunidade
    2. Q&A
    3. Bad Mesh from clo to blender

    Hi lilsausje There is no ID under the name afmiai. Can you please double check But also if the garment is an OBJ and not made in CLO what is the purpose of using CLO? Also, if the garments are not ...

  • US Designer Support comentou,

    1. Comunidade
    2. Q&A
    3. Download

    Hi c0c300fce853b49c882c It does not look like you have gone through the full sign up process to be able to download the Trial. Please see instructions HERE. If these do not work please post ant err...