FBX export file issue

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qhuman

• 15 de outubro de 2018 05:01

hi.

usually export FBX works fine for me. But i find that some garment export, when import the FBX into Maya, it crash maya. i tried other app e.g. marmoset, it crash it too.

to find out the problem, i try different export settings. then i find that "multiple objects" export will cause this problem. and with "single object", it doesn't crash maya, however, the mesh has some screwed up polygons. it seems its related to button holes but only some of them.

i tried export obj has no such issue but our workflow requires FBX output.

tried FBX format of binary/assici, different versions all the same.

i believe there is a bug. probably but not entirely sure it's about button hole. i use the most updated 4.2x version

please help.

 

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• Permanently deleted user

  • 16 de outubro de 2018 00:35

  @qhuman, let me bring this up to our developer in charge of FBX compatibility. Thanks for your patience.

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• Permanently deleted user

  • 16 de outubro de 2018 00:58

  @qhuman, would you be willing to share the file that causes the issue with us? You can upload the file to CLO-set or other preferable cloud services and share the link here :)

  Thanks!

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• adidasp

  • 23 de outubro de 2018 07:51

  Hi @Erica,

  I have the same problem here. I also need to export FBX with "multiple objects" checked, but cant import into modo afterwards.

   

   

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• Permanently deleted user

  • 24 de outubro de 2018 08:24

  @adidasp

  Would you be able to share your file? Our developer requested a sample file that he can investigate :(

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• qhuman

  • 31 de outubro de 2018 05:55

  pls download the file here

  http://office.manymany.com.hk/download/female1.zip

  open it, delete all avatar, export FBX:

  settings: multiple objects, thin, relative path

   

  then import to Maya (i tried 2016.5, 2017, 2018 ) or other 3D app, all crash in the middle of import

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• qhuman

  • 31 de outubro de 2018 05:56

  pls help i urgently need the FBX export of it :(

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• Lea

  • 1 de novembro de 2018 04:49

  Hi qhuman ,

  Let me check it with our Dev team and get back to you ASAP!

  Best, Lea.

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• qhuman

  • 1 de novembro de 2018 08:35

  THanks!

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• Lea

  • 7 de novembro de 2018 00:35

  Hi qhuman and adidasp ,

  Sorry for the toruble!

  Our developer is fixing this issue and it will be fixed in the patch version!

  Best, Lea

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