cant log into the trial version, login field is blocked

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irinab

• 13 de janeiro de 2021 12:29

Hallo, 

I cant launch the trial. 

When I launch it I just can print only in the password field but the login field is bloccked. How can I do? 

I cant log into the trial. 

Thanks for Your help !  

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• CLO Designers

  • 14 de janeiro de 2021 23:12

  Hello irinab,

  Have you already tried completely uninstalling and reinstalling the trial?

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• irinab

  • 15 de janeiro de 2021 09:42

  Yes,I dsinstalled the program. I scuceed to enter yesterday. But now I bought the study course from Pushka school and I mus register my access today as a Student. Should I cansel everything and install again and register as a student?  

   

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• CLO Designers

  • 20 de janeiro de 2021 21:36

  Hi irinab, 

  It depends on what type of installer your school is using. If they have been sent an installer to use, you will need to uninstall the trial and install what your school should provide. I would confirm with them what you are supposed to be using in terms of installer and login info.

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• ijen

  • 15 de dezembro de 2023 23:47

  I just installed the trial version but I can't log in

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• CLO Designers

  • 16 de dezembro de 2023 14:16

  Hi ijen is there a pop up you receive when trying to log into CLO? Can you please share a screenshot

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