I can't open my account on the app

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brisa

• 12 de janeiro de 2021 16:37

CLO won't let me open my profile, once I fill the ID and the PW boxes, a new box named "INFORMATION" comes out saying "No licensed products found". And my mail has already been verified.

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• CLO Designers

  • 12 de janeiro de 2021 17:30

  Hi brisa,

  Do you have an enterprise or individual license?

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• brisa

  • 13 de janeiro de 2021 15:34

  An individual one

   

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• CLO Designers

  • 13 de janeiro de 2021 20:30

  Hello brisa,

  May I know the username you are trying to log in with? In checking the user ID: brisa, there is no attached subscription purchase history. Is there another CLO account where the subscription has been purchased under? The ID used for logging in here is not the same as the CLO software, if you don't have a license you will not be able to log into CLO.

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• brisa

  • 15 de janeiro de 2021 18:26

  Yes, de username is brisa... How do I get a license?

   

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• CLO Designers

  • 20 de janeiro de 2021 14:52

  Hi brisa,

  Please check out our pricing page for more information!

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• lanabelkin

  • 5 de julho de 2022 17:09

  I am not able to open the free trial platform on my PC..

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• CLO Designers

  • 5 de julho de 2022 17:57

  Hi lanabelkin. Once you downloaded CLO and installed on your computer what happens when you go to launch CLO? If when you try to launch CLO nothing happens have you checked your computer specs to CLO recommended specs HERE ? Hope this helps!

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