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CLO techsupport

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    CLO 시스템 요구사항 (2020년 8월)

    적용대상: 2020년 8월 릴리스 (버전 5.2.364) 이상 이전 시스템 요구사항 보기: CLO 시스템 요구사항 (2020년 7월) CLO 소프트웨어 최소 요구사항   운영체제 마이크로소프트 Windows 10 (64-bit)1809 1)애플 macOS 10.13 (하이시에라), 10.14 (모하비), 10.15 (카탈리나) 프로세서 64...

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    Hi Jan, We received your inquiries through the official support channel, and secured your problem file as well. When analysis done, we will tell you how to solve it. Regards,

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    This is because CLO software is not optimized for touch-type devices such as your MS Surface laptop. If possible, please use hardware keyboard and 3-button mice. See also: https://support.clo3d.com...

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    CLO software utilizes only the CPU or Nvidia CUDA for GPU acceleration when running simulation and rendering. GPU acceleration on AMD graphics cards is not supported. Therefore, there is no related...

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    CLO is not a malicious software, please refer to this guide. https://support.clo3d.com/hc/en-us/articles/360042697774-Unable-to-run-CLO-on-macOS-Catalina

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    @jelluka awesome pc build you have :)

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    Gabi Burkoth Technically speaking, files that display various icons in the CLO window and their link information are corrupted. The causes vary, but it is difficult to pinpoint the cause of the pro...

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    Gabi Burkoth Thanks for update. By the way, still facing that problem? Until CLO devs will find out the root cause and workaround, please try to uninstall CLO completely and then reinstall it.

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    Thank you for reporting, CLO team is under deep investigation around this problem. If possible, please let us know your mac model name (i.e., Macbook Pro 16-inch 2019) and macOS version (i.e., Cata...

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    @jamieq Generally speaking, the more cores, the better. It is also known that a processor with a high clock frequency is advantageous in a scene that usually requires a short computation time, and ...