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Mixamo FBX avatar can't show up when importing in Clo

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  • CLO TechSupport

    Hello @howsootd

    It seems to be a problem caused by file title and file internal properties. Could you send us a file in question via Contact Us so we can investigate further? If the file size exceeds 50MB, please send it via cloud sharing such as Google Drive or WeTransfer.

    -- Best, CLO Techsupport

    0
  • howsootd

    Hello Clo3D crew,

    I have sent the email includes FBX files.
    Hope it would help.

    Appreciate for the supports

    0
  • CLO TechSupport

    @howsootd

    Sorry to bother you. You have to submit a ticket via CLO website's Contact Us, so that we can receive your inquiry and the file as well.

    Here: https://www.clo3d.com/en/support/contactus

    0
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