Pattern become transparent when render

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maxhillsg

• 2018年08月13日 03:27

Hi, whenever I'm working on dark colour pattern I always encounter the dark colour part become transparent. I'm using CLO ver 4.1. For example, I have a floral pattern with red flowers on dark navy or black ground. When I view it on 3D window, all look fine. The garment looks opaque. However, when I render, the black part becomes transparent in the render window. How can I make the fabric 100% opaque? A similar issue also happen on selective colour/pattern. Though, I have tried to ensure 100% opacity in the details, the fabric looks 100% opaque on 3D window but only 50% opacity in render window. If I open the exact same file and render in CLO 3.2, I won't have any such problem mention above. Please help. 

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• Dita Varna

  • 2018年08月13日 07:19

  Hi maxhillsg,

  What kind of file format are you using for those textures? 

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• maxhillsg

  • 2018年08月13日 07:24

  Hi Dita,

   

  I’m using jpeg.

  Show you some example in the attachment.
  
  
  
  

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• Dita Varna

  • 2018年08月13日 07:38

   

  I tried out the texture - had the same issue with transparency in Render mode. Then I opened the file in Paint and resaved it as JPEG, which resolved the transparency issue.

  May I ask which software did you use to create these prints?

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• maxhillsg

  • 2018年08月13日 07:44

  The original file from buyer was in AI but all the art were flatten. I use photoshop to crop out the artwork and save as jpeg. The odd thing is I work using the same pattern in both CLO3.2 & CLO 4.1. They both give different result. CLO 3.2 no problem only CLO 4.1 has this problem.

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• Dita Varna

  • 2018年08月13日 08:14

  At the moment I don't have an explanation of why this is happening. Our team will look into it, and I will come back to you as soon as I have any info about it.

  Many thanks for your feedback! Always greatly appreciated! :)

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• rockchu

  • 2018年08月13日 10:04

  Hi

  I am not sure if this is the reason. When I open the file in photoshop then switch the file to RGB mode , it will become normal.

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• Dita Varna

  • 2018年08月14日 08:03

  Hi maxhillsg,

  In this case it's a format issue because V-Ray renderer does not support the 32 bit jpeg format.
  As rockchu suggested a simple solution is to change CMYK mode to RGB mode in the AI or PS. Then the file will be saved as a 24bit format of jpeg which is supported by V-Ray.

  Hope this info is helpful! 

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