メインコンテンツへスキップ

CLO ヘルプセンター

どのようなご用件でしょうか?

コメント

  • CLO Designers

    Dear missnancyjean,

    MTL is a companion file format to OBJ, when the corresponding OBJ is opened, the MTL file will load together with it automatically.

    0
  • missnancyjean

    Thanks for that answer. I should have stated that I know they are linked but it's still not working.

    Any suggestions?

    0
  • US Designer Support

    Are both files in the same folder with the same name? 

    One thing you can do is to also post to our Official Discord we have many 3D designers there who may know the answer if the above is not the solution. Otherwise please email us directly on our Contact Us page and please include the files

    0
  • missnancyjean

    Hi

    Yes both files are in the same folder with the same name.

    I have tried using the Contact us page with an attached zip file but for some reason am unable to submit at the end of the page.

    Is there a way I can contact directly? Is there currently an issue with the contact us form?

    0
  • US Designer Support

    Hi missnancyjean

    Is the file size larger than 50mb? IF so it is too large to send. You could instead create a wetransfer link and attach that to your message. We can then download the file from there.

    0
サインインしてコメントを残してください。