Issue Importing from AI
I keep getting the error message:
This is an unsupported file type. When saving the AI file, please check the option "Create PDF Compatible File
I have selected the Create PDF Compatible file and continue to get that message. Is there something else I'm missing in the file formatting or the file creation?
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Dear missnancyjean, does the image involve any open segments and lines, are you trying to import as a pattern? CLO needs a closed image boundary to recognize any pieces. If it seems all lines are closed, please double-check that the paths are joined on corners.
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Thank you that was indeed the issue.
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