FBX Import/Export Issues in Clo 7.3

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guthriej

• 8 février 2024 16:36

I was curious if it is something that I'm doing incorrectly or if there is a change with Clo 7.3 when it exports FBX files.

 

I've been trying to export the avatar and garment from Clo as an FBX and then open it in KeyShot. However, when I open the FBX in KeyShot only the garment appears.

 

Even when I export that same FBX file from Clo 7.3 and import it back to Clo 7.3, I noticed only the garment appears, despite the FBX having been created with both the avatar and garment.

 

What is so odd is, I have successfully been able to export an avatar and garment as an FBX and import that FBX in KeyShot...and/or back into Clo... with both the avatar and garment appearing when using earlier versions of Clo.

 

Is this a bug in Clo 7.3?

 

• #bug

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• US Designer Support

  • 8 février 2024 16:41

  Hi guthriej

  This is a known bug in version 7.3.214. Our team is working to fix the issue. In the meantime, we recommend downloading and using a previous version. 
  You can find older versions on our website: https://clo3d.com/en/clo/download/released

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