i logged in the program, “invalid id or password” pops up all time.

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khsoo1003

• 20 de abril de 2021 13:59

Hi, i joined the program yesterday.
And i’ve done all the required email certification.
But i’ve never been able to login.
When i logged in the program, “invalid id or password” pops up all time.
I don’t know why. And i’ve already paid for it. I really want.. to login. Please tell me how. Thank you in advance.

2

• Comentario oficial

  CLO Designers

  • 20 de abril de 2021 16:12
  • Editado

  khsoo1003 Please email us through the website at this link. Thank you.
• khsoo1003

  • 20 de abril de 2021 14:04

  I updated mac os already. And I've done everything I was told to do.

  0
• redi

  • 4 de septiembre de 2021 10:51

  can anyone help with this I have the same problem 

  0
• 12

  • 20 de septiembre de 2021 17:48

  me too, please

  0
• katyagarnet

  • 3 de octubre de 2021 18:36

  Also...

  0
• sunderland3d

  • 17 de noviembre de 2021 09:23

  anyone? 

  0
• CLO Designers

  • 18 de noviembre de 2021 19:21

  Hi sunderland3d and katyagarnet. This was answered above. You need to reach out directly to us HERE for password assistance

  0
• c325c18de00d840bfbc1

  • 25 de noviembre de 2024 09:09

  Hi, 

  Hi, i joined the program.

  But i’ve never been able to login.
  When i logged in the program, “invalid id or password” or "invalid information. please check and try again." pops up all time. please could you help me ?

   

  0
• CLO Designers

  • 25 de noviembre de 2024 09:31

  Hi c325c18de00d840bfbc1,

  Please open a ticket here: https://clo3d.com/en/support/contactus

  0

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